Contact the Verified Casinos Canada team
Verification is the operative word on this site. Every claim we publish about a casino's licensing, game mathematics, withdrawal performance, and bonus terms is either directly confirmed through documentation and test transactions, or explicitly flagged as unconfirmed. Readers who have encountered a claim our verification missed — or who have evidence that changes a verified status — are doing us a genuine service by writing in.
The editorial inbox also handles questions about our verification process itself: what primary sources we use, how we treat claims that cannot be independently confirmed, and how we document our testing methodology. We aim to make our process as transparent as our findings, and that transparency starts with answering questions about how we work.
Correction submissions are taken seriously. If you have identified a verified claim that has since become inaccurate — a licence status that has changed, a payout window that no longer applies, or a bonus term that has been amended — send us the updated information with a source and we will investigate. Confirmed corrections are published alongside the original content, not in place of it.
We are not in a position to assist with individual account matters. If your verification documents have not been processed, a withdrawal is delayed, or you have a dispute about a bonus decision, the casino's own support team handles those enquiries. They have account-level access; we do not.
Data subject requests should be sent to our editorial contact address. We do not maintain a public telephone number or physical correspondence address.
Email [email protected].
Correspondence with Verified Casinos Canada is covered by our Privacy Policy, and use of the site by our Terms.